FAQs
1. Do you ship worldwide?
Yes! We offer worldwide shipping so pet lovers everywhere can enjoy our products.
2. How do I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on our website or the courier's tracking page.
3. What is your return policy?
We offer a 7-day return policy on all unused and unopened items. If you’re not satisfied with your purchase, contact us at info@bellwett.com with your order details, and we’ll assist you with the return process.
4. What if my product arrives damaged or defective?
If your product arrives damaged, please email us at info@bellwett.com within 7 days of receiving it, along with photos of the item and packaging. We’ll arrange a replacement or refund.
5. How can I cancel or modify my order?
Orders can only be canceled or modified within 24 hours of placing them. If you need to make changes, contact us immediately at info@bellwett.com.
6. What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and other secure payment methods.
7. How can I contact Bellwett?
You can reach out to us via email at info@bellwett.com, and our support team will respond as soon as possible.
8. Do you offer discounts or promotions?
Yes! Subscribe to our newsletter to get exclusive deals and updates on new products.
9. Are your products safe for pets?
Absolutely! We carefully source and design our products to ensure they are pet-friendly, durable, and safe for everyday use.
10. How do I know which product is right for my pet?
Each product has a detailed description to help you choose the best option for your pet. If you need further assistance, feel free to contact us at info@bellwett.com.
If you have any other questions, feel free to contact us at info@bellwett.com. We’re always happy to help!